Orders are typically processed within 1–2 days, including weekends. Once your order has shipped, you will receive tracking information so you can follow your package. Most orders arrive within a week after shipment, although delivery times may vary depending on your location.

In the unlikely event that your package is lost or damaged during transit, we will take full responsibility. We will work with you to resolve the issue promptly and, when applicable, provide a full refund, including shipping costs, or arrange a replacement at no additional cost to you.

Each product page lists the bikes and models that the part is compatible with. Please double-check your bike model before ordering. If you're unsure about compatibility, contact us before purchasing and we'll be happy to help.

We accept returns on eligible items that are unused, uninstalled, and in their original condition and packaging. If you would like to make a return, please contact us with your order information. Once your return is received and inspected, we will process your refund. Shipping costs may be non-refundable unless the item arrived damaged, defective, or incorrect.